Shipping & Digital Delivery Policy

Enchanted Readings

Effective Date: October 9, 2026

Thank you for choosing Enchanted Readings! Please review our Shipping & Digital Delivery Policy before placing your order.

1. Digital Services — No Physical Shipping

Enchanted Readings primarily provides personalized psychic, spiritual, and intuitive readings delivered electronically.

No physical products are shipped for digital reading purchases.

All completed readings are delivered to the email address provided at checkout unless another delivery method is expressly stated.

No shipping fees apply to digital readings.

2. Estimated Processing & Delivery Times

Our current estimated turnaround time is approximately two weeks, unless otherwise stated on the product page.

Because every reading is personally completed, processing times may vary significantly.

All stated turnaround times are estimates, not guaranteed delivery dates, unless expressly identified as guaranteed.

Orders may take longer than anticipated due to:

• High order volume or existing reading queues.

• Holidays, weekends, or scheduled closures.

• The complexity of individual readings.

• Personal emergencies, illness, or unforeseen circumstances.

• Technical issues or delays in receiving required customer information.

By purchasing, you acknowledge that your reading may arrive after the estimated processing period.

Exceeding the estimated turnaround time does not automatically mean your order has been canceled or abandoned.

We make reasonable efforts to complete all accepted orders and communicate material delays.

Customers retain all cancellation, refund, and other rights provided by applicable law.

3. Order Processing & Reading Queue

Orders are generally processed according to our fulfillment schedule.

Each reading requires individualized attention and preparation.

Purchasing a reading reserves your place in our order queue but does not guarantee completion by a particular date.

We may adjust our fulfillment schedule when reasonably necessary.

4. Customer Intake Form

Certain readings require additional customer information, including photographs or specific questions.

Please complete the required intake form after purchasing:

https://www.enchantedreadings.com/pages/submission-form

Failure to provide requested information may delay the completion of your reading.

We may contact you if additional information is needed.

5. Email Delivery

Completed readings are generally delivered to the email address entered at checkout.

Customers are responsible for ensuring their email address is accurate and accessible.

Please check your spam, junk, and promotional folders before contacting customer support about a missing reading.

If you believe your reading has not been delivered, please contact us so we can investigate.

Where appropriate, we will resend completed readings at no additional charge.

6. Delayed Orders

During periods of increased demand, delivery may extend beyond the original estimated turnaround time.

If a material delay occurs, we will make reasonable efforts to communicate an updated estimate.

An order remains active while awaiting fulfillment unless canceled by agreement or in accordance with applicable law.

We do not guarantee that every reading will be completed within its initial estimated timeframe.

Nothing in this policy limits your legal rights concerning materially delayed or undelivered services.

7. Refunds & Cancellations

Because readings are personalized digital services, refunds are generally unavailable once individualized preparation or performance has begun, except where required by law.

A reading's estimated turnaround time passing does not, by itself, automatically cancel the order.

For complete details, please review our Refund & Cancellation Policy.

8. Incorrect or Missing Deliveries

If you receive the wrong reading, an incomplete reading, or experience an electronic delivery issue, please contact us.

We will investigate and take reasonable steps to correct the issue.

9. Contact Information

Enchanted Readings

Website: https://www.enchantedreadings.com

For questions about your order or digital delivery, please contact us through the customer service information listed on our website.

**Important