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SHIPPING POLICY

Last Updated: June 2026

Thank you for shopping with Enchanted Readings and Lunara Fertility.

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Please review our Shipping Policy carefully before placing an order.

Processing Time

Orders are generally processed within *1–5 business days* after purchase.

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During periods of high order volume, product launches, holidays, promotions, restocks, or unforeseen circumstances, processing times may be extended.

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Customers will receive a shipping confirmation email once their order has been dispatched.

Shipping Time

Once shipped, orders typically arrive within *7–14 business days* within the United States.

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Shipping times are estimates only and are not guaranteed.

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Delivery times may be affected by:

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  • Carrier delays

  • Weather conditions

  • Holidays

  • Customs processing

  • High-volume shipping periods

  • Incorrect shipping information provided by the customer

 

Enchanted Readings and Lunara Fertility are not responsible for delays caused by shipping carriers once a package has been accepted for delivery.

International Shipping

International delivery times vary by country and customs processing requirements.

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Customers are responsible for any applicable:
 

  • Customs duties

  • Import taxes

  • VAT charges

  • Brokerage fees

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These fees are determined by the destination country and are not included in product pricing or shipping charges.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

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If an incorrect address is provided:

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  • We cannot guarantee successful delivery.

  • Additional shipping fees may apply if a package must be re-shipped.

  • Refunds will not be issued for packages shipped to an address provided incorrectly by the customer.

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Lost, Stolen, or Delayed Packages

Once a package has been transferred to the shipping carrier, responsibility for delivery rests with the carrier.

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Enchanted Readings and Lunara Fertility are not liable for:

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  • Lost packages

  • Stolen packages

  • Delayed deliveries

  • Carrier tracking issues

  • Delivery errors made by the carrie

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Customers should contact the shipping carrier directly regarding delivery concerns.

Damaged Item

If your order arrives damaged, please contact us within *7 days of delivery* and include:

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  • Your order number

  • Photos of the damaged item

  • Photos of the shipping packaging

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We will review claims on a case-by-case basis.

Returns & Exchanges

Due to the nature of our products, all sales are final unless otherwise required by law.

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Opened, used, or consumed products are not eligible for return.

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For additional information, please review our Refund Policy and Terms of Service.

Contact

For shipping questions, please contact:

 

Support@enchantedreadings.com   

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By placing an order through our website, you acknowledge and agree to this Shipping Policy.

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